On January 22, 2026, our authentication service experienced an issue between 14:00 UTC and 14:50 UTC, resulting in downstream disruptions for users.
From 14:00 UTC to 14:23 UTC, authenticated API requests experienced higher-than-normal error rates, with an average of 16.9% and occasional peaks up to 22.2% resulting in HTTP 401 responses for authenticated API requests.
From 14:00 UTC to 14:50 UTC, git operations over HTTP were impacted, with error rates averaging 3.8% and peaking at 10.8%. As a result, some users may have been unable to run git commands as expected.
This was due to the authentication service reaching the maximum allowed number of database connections. We mitigated the incident by increasing the maximum number of database connections in the authentication service.
We are adding additional monitoring around database connection pool usage and improving our traffic projection to reduce our time to detection and mitigation of issues like this one in the future.
Posted Jan 22, 2026 - 15:22 UTC
Update
We have identified an issue in one of our services and have mitigated it. Services have recovered and we have a mitigation but we are working on a longer term solution.
Posted Jan 22, 2026 - 15:22 UTC
Update
Issues is operating normally.
Posted Jan 22, 2026 - 14:27 UTC
Update
Issues is experiencing degraded performance. We are continuing to investigate.
Posted Jan 22, 2026 - 14:23 UTC
Investigating
We are investigating reports of impacted performance for some GitHub services.