Intermittent errors with app installation token authentication

Incident Report for GitHub

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Posted May 23, 2026 - 19:32 UTC

Update

This is fully mitigated, we will continue to monitor to ensure it does not reoccur.
Posted May 23, 2026 - 19:32 UTC

Update

We have identified and are applying additional mitigation and will continue to monitor for complete mitigation.
Posted May 23, 2026 - 19:06 UTC

Update

We see significant signs of mitigation and are monitoring for full mitigation.
Posted May 23, 2026 - 18:42 UTC

Update

We are seeing signs of mitigation and are continuing to monitor for complete mitigation. 

Next update in one hour.
Posted May 23, 2026 - 17:41 UTC

Update

We are continuing to investigate an elevated error rate of authentication failures for app installation tokens.  Next update in one hour.
Posted May 23, 2026 - 16:35 UTC

Update

We are seeing an increased rate of authentication failures for app installation tokens, affecting approximately 1% of tokens.  We are continuing to investigate.
Posted May 23, 2026 - 16:01 UTC

Investigating

We are investigating reports of impacted performance for some GitHub services.
Posted May 23, 2026 - 16:00 UTC